In the rapidly evolving food and beverage industry, artificial intelligence isn’t just for tech giants anymore. Unilever, one of the world’s largest consumer goods companies, is showing us how AI can transform every aspect of product development and marketing—and there are valuable lessons here for entrepreneurs at any scale.
The AI Advantage: Beyond the Buzzword
With over 500 AI projects globally, Unilever isn’t just dipping its toes in the digital waters—it’s diving deep. For more than a decade, the company has been leveraging AI to revolutionize how they approach product development, research, and marketing. But what’s particularly interesting is how they’re using AI to solve real-world problems that every food and beverage entrepreneur faces.
Accelerating Product Development
Here’s what’s game-changing: Unilever has managed to compress product development timelines from months to days. How? By using AI to:
• Analyze millions of ingredient combinations rapidly
• Conduct virtual experiments without the need for physical lab testing
• Predict taste, texture, and stability of products
• Test recipes digitally before moving to physical prototypes
Consider their development of the Knorr Zero Salt Cube. Instead of endless trial and error in the kitchen, they used AI to screen thousands of potential combinations of vegetables and herbs to create a flavorful product with zero salt—a process that would have taken exponentially longer using traditional methods.
Innovation Hubs: The Power of Real-Time Data
At their Agile Innovation Hubs in Shanghai and Mumbai, Unilever demonstrates how AI can bridge the gap between consumer insights and product development. They’re using real-time consumer data to develop and test prototypes in days—a process that traditionally took months. For entrepreneurs, this highlights the importance of rapid iteration and staying connected to customer preferences.
Solving Complex Problems: The Vegan Mayo Case Study
One of the most compelling examples is Hellmann’s Vegan Mayo development. The challenge? Creating a plant-based alternative that matches the creamy, indulgent texture of traditional mayonnaise. Using AI models, Unilever successfully predicted how different plant-based ingredients could replace eggs while maintaining the desired texture and stability—without endless rounds of testing.
Key Takeaways for Entrepreneurs
- Data Foundation is Critical: As Manfred Aben, Unilever’s head of R&D Science and Technology for Nutrition, emphasizes, “There is no AI without the right data foundation.” Start collecting and organizing your data now, even if you’re not ready to implement AI solutions.
- Focus on Specific Problems: Unilever’s success comes from applying AI to solve specific challenges—whether it’s reducing salt content or creating plant-based alternatives. Start with your most pressing business challenges.
- Balance Technology and Expertise: While AI is powerful, it requires people who understand both the technology and the industry. Invest in building or accessing this expertise.
- Think Holistically: Unilever uses AI to develop products that are not just tasty, but also healthier, more affordable, and more sustainable. Consider how AI can help you optimize multiple objectives simultaneously.
- Looking Ahead:
The food and beverage industry is at a turning point where AI is becoming less of a luxury and more of a necessity. While entrepreneurs might not have Unilever’s resources, the principles they’re using can be adapted to operations of any size. Start small, focus on data quality, and look for specific areas where AI can solve real problems in your business.
At Culture Advisory Group we can help, recently FedDev announced funding to support AI initiatives. We can help provide access to the funding, and if you are short on time or expertise we can write and submit your funding application.
The future of food and beverage innovation isn’t just about great recipes—it’s about leveraging technology to make better decisions faster. And as Unilever is showing us, the possibilities are just beginning to unfold.